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I have already been an AA shopper for over twenty five a long time. Your service has grown to be disappointing to say the the very least. It is actually in all parts of service from check in to , tavel to baggage handling.

I am really unsatisfied with all your shopper service!!! I feel it was much less expensive in your case To accomplish this to me than to run the flight which i was at first on, since the flight was not entire.

Member. I provided to purchase the seats due to the fact I employed the majority of my miles on this holiday vacation. I don’t understand every time I fly American I've difficulty’s.

Thanks for contacting American Airways Consumer Relations. This really is an automated acknowledgment, offering me an opportunity to share with you at once what is occurring with your information.

When we concluded under-going Immigration and Customs and baggage and we experienced Wonderful trouble finding the One particular AA Shopper Service one who was particularly tough to cope with regarding the arrangements with the evening and next early morning. We acquired that there have been no lodge rooms out there. At eleven.45 pm he finally gave us a voucher for the 9AM flight the subsequent early morning along with a $12 voucher for foodstuff.

We are Regular flyer prospects for over 30 decades, and on the list of attractions for us to carry on with your services tend to be the perks you supply to us and The great service We now have constantly experienced in a lot of outings with AA. On Jan 29 2015, I identified as AA en Español to help make preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant Woman Ana Maria helped me with all of the paper do the job And that i did purchase all the additional fees with my Town Credit Card foe my husband and myself and Ana Maria informed me that I will get affirmation on my e mail, and gave me over the cell phone our two locator data. Well, right now After i identified as once more because we didn't get the data on my electronic mail, we have been knowledgeable to our shock that only my partner experienced reservation and there was practically nothing on history for myself!

I am 77 yr aged I system this amazing getaway with my daughter to indicate her our heritage in Chile, we paid Virtually $3000.00, we flew to South America Chile on twelve/27-01/06/2016, then the nightmare started out the fly from Miami to Santiago scl , we seat during the runway for two hrs due to baggage delayed, the pilot said it had been trouble with not ample personnel to load the plane AA957 with luggage. then our seats dilemma: seat 41A , my daughter TV was broken, my seat 41B my arms had been broken, wouldn’t go up, so and After i ought to drop by the lavatory I couldn’t rise up, given that I have Diabetic issues I really need to drop by the bathroom that is certainly why I took the tip seat After i tried to climbing around the arm I cut my leg and was bleeding. I request the flight attendant for help, she was no help whatsoever. my daughter tried to help me by climbing more than me given that we couldn’t get any help. she slip and fell on both arms wanting to climb above me and bruised the inside of her legs genuinely bad. we have photos of her leg and my leg seem like elephant ft, let me show you it hurt so terrible I cried through the agony, The entire two weeks in Chile I had to get sneaker one measurement bigger considering the fact that my toes had been so swollen and my daughter couldn’t wear her bathing suit due to the fact the inside of her leg had been all bruised up.

still nothing on flight 1583. Tend not to recognize lack of interaction. Am now recognizing I am not likely to make link in Miami at 10am

no. 0012309351902 from SNA to DFW. I was issued foreseeable future flight passes excellent for a 12 months. I am writing to request that you choose to waive the $200 transfer cost when I am able to make use of the passes.

American Airways,I'm so disappointed !!! I'd this kind of complicated time with my disabled boy or girl!! You misplaced my stroller seat belt, i had to wander all the way around the airport Keeping my 4 several years previous daughter…and right after standing one particular hour on the baggage claim they told me to get in touch with your customer service ,guess what? They could’nt do anything at all!! it proceeds? unbelievable!!!

I attempted to make reservations for a close-by lodge as a result of your Airline Accommodations services just to understand that there were no vacant rooms out there. I was remaining to hitch the remainder of the displaced passengers to snooze from the airport terminal over a cot with a blanket and pillow. I'm appalled that during the 21st Century, I needed to encounter this volume of humiliation.

I used to browse around this site be distressed via the party — I'd medications in that baggage, and was most nervous about possessing it sent.

I've a request reference variety 14716375252 from a journey taken previous Nov. I would want to know the businesses response.

So around 12 midday on June twenty five, 2016, I tried to check in for flight #3325 with American Airways Boarding from VA at two:33pm. After i initially approached the counter the Supervisor ( detailed on his tag) D. Halem (SP) mentioned that I'd personally to start with have to check in on the computer. I stated which i was armed service. Then he said that I would need to area my on baggage about the rollers (driving the counter). He ongoing to check me in, having said that, later on immediately after issuing me a ticket he stated yet again which i must appear driving the counter and position my bags around the roller, since his again was undesirable.

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